Cisco Services Partner Newsletter - European Markets. Accelerate Success with Customers by Selling Multiyear Service Agreements.
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Multiyear service agreements are about adding value- both for you and your customer. Selling multiyear service agreements can help you: Increase profit margins Increase revenue opportunities Increase customer loyalty. Selling multiyear service contracts should not be seen as a separate activity from selling the initial service agreement.
If a multiyear service contract is offered from the beginning, no additional effort is required and you have the opportunity to improve your sales revenue and margins dramatically. To sell multiyear service contracts successfully, you need to help your customers see the financial benefits of thinking long term. Try to get your customers thinking about continuous service coverage for the life of their Cisco solution as soon as the sales discussions begin. Attempting to sell multiyear service agreements after a product is purchased, often results in a lost revenue opportunity. Cisco Capital makes it even easier for you to sell multiyear services.
By considering a finance option, customers can lock in current pricing, maximize their existing budgets, and pay for their services over time, as they use them. To view more tips and strategies on how you can accelerate success with customers by Selling Multiyear Service Agreements, download your complete guide here[Return to Top]Drive Loyalty with the 5 Years Peace of Mind Services Promotion. With the current economic climate we have received requests for an opportunity to sell a longer Services contract. Therefore we are pleased to announce '5 Years Peace of Mind Services Promotion'. Like any Multi Year contract this increases your revenue and margin, reduces your renewal costs for future years and more importantly drives loyalty with your Customer. For your Customer it reduces their renewal costs, from a Balance sheet perspective the product will be covered for the duration of it's depreciation and as the promotion' says will give them 5 Years Peace of Mind whilst covered by Cisco's World Class Service as part of your offering. The Promo includes Cisco SMARTnet and Smart Care Services, targeted at end- customers who want flexible device- by- device coverage.
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This limited promotion is available until 3. July 2. 01. 1 to all Cisco Registered and Certified Partners when purchased via Authorised Distributor. Return to Top]Don't Miss Out on Cash Payments! Sign for Pay for Performance now Cisco Pay for Performance is a service incentive program for qualifying Cisco 2- Tier Partners that offers cash rebates based on a partner’s achievement of service contract attach rate and renewal rate thresholds.
The current incentive period ends July 3. The program is designed to help you improve profitability, retain and satisfy customers, and manage and grow your Cisco services business. It provides you with access to attach rate and renewal rate metrics using Performance Metrics Central (PMC), making it easy to access new attach and renewal opportunities for your customers.
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Visit PMC to check your attach and renewal rate metrics and your payout performance levels.[Return to Top]Be a Winner. Big Prizes Offered for Smart Answers The Cisco Services Game Show is a fun, interactive online game with a serious purpose.
It can help you significantly increase revenue by building your knowledge on the top strategies and best practices for. Attaching Services. Renewing Services. Pay for Performance. Cisco Smart Care. You score by answering questions correctly in the game.
Play as often as you like to achieve higher scores, as higher scores mean you are more likely to win a top scoring player prize. Who Can Participate? The contest is open to all Cisco Partners in all European countries, invited by a Cisco Authorised Distributor. You must play the game with your preferred Cisco Authorised Distributor in order to be eligible for any prizes. Return to Top]Special Offer: Three Years for the Price of One on Smart Foundation.
The Cisco Fast Track 2 program makes it easier for you to sell popular Cisco products by providing aggressive up- front pricing, optimised customer pricing, and ease of ordering. Now, with our promotional Services offer, it’s more profitable than ever to sell Cisco Services. Cisco Smart Foundation Service is available on applicable Fast Track 2 products at a promotional price of three years for the price of one. You can extend this offer to your customers to help them mitigate business risks and reduce costs. This cost- effective service includes access to highly trained experts, as well as next- business- day advance hardware replacement and more. Take advantage of this limited- time opportunity.
Promotion details: Promotion ends on the 3. July 2. 01. 1 List of eligible SKUs. It is only available to partners via a Cisco Authorised Distributor This cannot be combined with other promotions.
Don’t forget the more Services you attach the bigger the opportunity you will have to earn rebates with Pay for Performance. If you would like to find out more information please click here[Return to Top]Broekman Group Deploys Cisco Solutions to Boost Business Flexibility. Netherlands- based Broekman Group is a 5. Europe and Asia. Broekman’s management had recognized the need for a new data center and anetwork infrastructure that would allow it to provide Wi- Fi networking to its office- based staff and unified communications.
Broekman’s general manager, Martijn Hendriks said “Cisco stood out because of its architecture approach. The borderless networks architecture was quite important because we feel we have to take steps to support our business needs.”Two Cisco Catalyst 6.
Catalyst 3. 75. 0- X switches provide the access layer. Wi- Fi connectivity is via a Cisco 5. Cisco Aironet® 1. Security is provided by two ASA 5. Adaptive Security Appliances. Broekman also purchased five year’s worth of SMARTnet® cover for complete peace of mind - and all this whilst taking advantage of zero percent Easy. Lease financing from Cisco Capital allowed them to treat the investment as an operational expense and preserve its capital expenditure budget for other items.
The implementation of the borderless networks is already improving the productivity and flexibility of the company’s workforce by allowing office employees to work wirelessly. Broekman expects to be able to integrate a wider range of wireless devices into its network, so employees can have the freedom to work with Blackberry Playbooks or other productivity enhancing tools. Another potential money- saving application is Cisco Energy. Wise, a built- in feature of the Cisco IOS® software running on Broekman’s Catalyst switches that could allow the company to control the energy use of all the power- over- Ethernet devices connected to the network, plus desktop and laptop PCs. For More Information: Cisco Borderless Networks: www. Cisco SMARTnet: www.
US/partner/products/svcs/ps. Broekman Group: www. Return to Top]1 August 2. Sees the End of Performance Metrics Central 1.
In August 2. 01. 0, Cisco migrated all Performance Metrics Central 1. Performance Metrics Central 2. All historical metrics data remained in the legacy platform, Performance Metrics Central 1.
As we announced at that time, the legacy platform has remained live for one full year for easy data reference. With the fiscal year ending, it’s time to prepare for the retirement of the Performance Metrics Central 1. Key Milestones. Timelines. Status. PMC 1. 0 available in read- only form. August 1. 6, 2. 01. July 3. 1, 2. 01.
PDT)Ongoing. PMC 1. August 1, 2. 01. 1 (PDT)Coming up. Key highlights: 3. July, 2. 01. 1 (PDT): This is the last day that you can access Performance Metrics Central 1. August 2. 01. 0. 1 August, 2. PDT): Performance Metrics Central 1. Cisco Governance approval.
Visit Performance Metrics Central 2. Return to Top]Introducing Cisco Smart Care 1. Enhanced To Streamline Processes and Unlock More Revenue Opportunities. Cisco Smart Care 1.
Improved initial quoting which now includes up- front prorated service costs for devices that will be covered by Cisco Smart Care later in the contract term. This simplified ultimate contract value (UCV) process significantly reduces true- ups for inventoried or known devices covered by other Cisco Services. It will also help partners and customers accurately plan budgets for the full contract term. Support for voice- capable renewal quotes (CNL3 and CNL4) has been reinstated for networks that do not specifically include devices at this technology level. This capability will improve partners’ flexibility in developing quotes.
End- to- end status updates of quoting progress enhancing visibility for partners. Simplified device eligibility status, helping partners streamline quotes and improve accuracy. Device service support status has been reclassified with improvements to the program and QUE tool to indicate “ignored” devices. Ineligible devices will now be ignored in Cisco Smart Care quotes and contracts and can be covered by other service contracts. Enhanced portal performance and improved response times help boost partner productivity and user experience. Expanded device support covers new products, including the Cisco 7. Series Routers and Cisco Nexus® 1.
VSeries Switches. Learn how Cisco Smart Care 1. Return to Top]Get Certified Simply for Passing the Cisco Service Expert Program. Cisco Service Expert Program (CSEP) is a self- assessment qualification designed to promote a partner’s understanding of Cisco Services in order to qualify them for rebates through Cisco’s Pay for Performance scheme. At the beginning of 2. The Accelerate Program became integrated with CSEP and as a result, the CSEP assessment was updated and re- launched with a different format. CSEP is now made up of the 1.